Red Dog Heating, Cooling & Plumbing Customer Reviews

5 star rating
From Jerry and Barbara Bruno.
The two technicians Jordan and Ron are very courteous and professional in their work. Left their work area as it was when they started. Thanks again for the prompt service and fixing the A/C problem. – Barbara Bruno

5 star rating
I have been dealing with Red Dog for quite some time, and they have never failed me. Our 17 year old ac/heat pump system finally failed, so of course we needed a new system. Ken was awesome at getting our financing squared away and had our new American Standard system installed by the end of the week. The installers were very professional and worked tirelessly in the 100+ degree temperatures. I am totally satisfied with the job that they did. I Highly Recommend Red Dog Services; they are a Top Tier business in my book! – Streetcat/426

5 star rating
Ken and his Red Dog team are amazing. He’s super prompt, always gets back to you quickly and offer exceptional service at a decent price. We used them for a whole HVAC install and since it’s vacation home, whenever I find something odd or not working properly, they always come by quickly to have it resolved!! Super amazing service, have also used them to do a re-plumb and their plumber – Bryon really does great work and always answers any questions! When finding quality contractors is tough in the area, these guys are top notch! – Johnson Von Wong

5 star rating
Extremely professional and quality work. I had lots estimates prior to starting the work and red dog provided fair pricing and quality products. I couldn’t recommend them enough. Straight forward pricing. – Andrew Nelson

5 star rating
Red Dog came to my rescue in record time with quality/professional work at a reasonable price. My old heat pump unit failed and it was over 90 degrees out with renters in the property- disaster. A call to Red Dog was made and within 20 minutes the owner was on site assessing what required. As a potential new customer whose existing maintenance contact company (and all other companies in the area) were at least 2 weeks out on new installations I thought I was doomed. The owner then to my surprise said he could install a new unit within a day and a half. To my amazement the job was completed as promised. they are no longer RED DOG to me they are BIG DOG. They have a new client for life. – BRUCEY

5 star rating
Salesman and owner Ken came right away I did not have to wait that in itself is excellent customer service for.me.and explained different options. And.within two days wow my oil.burner was installed early in one day by Ken’s crew Terrance head of installation and his partner Ross. They worked all day diligently, and they were outstanding again I am amazed wow this is a company you can definitely depend on service outstanding they aim to please a customer and want to really help you!!! Terrance and Ross outstanding work and thank you I never came across a plumbing and heating and all other things they do other. Oh Terrance and and Ken even my dog was very happy and now nice and warm. Oh I forgot.to mention when Terrance first arrived this morning he introduced himself and Ross as well you don’t get that much these days and I had to go do some errands and they were so dependable I am just amazed about the Crew Terrance and Ross and owner Ken everyone should take lessons from them about how to treat Customers!!!! Thank you Terrance and Ross very very very you are a great asset to Red Dog!!!!! My family is nice and warm and my dogs!! If you are looking for an honest and prompt and courteous and real knowledgeable plumbing.and heating please call for outstanding customer service Red Dog.to do your work. Please!! Mary Frances I will be calling in spring for my AC to be installed and eventually and more!! Also the office administrator how could I forget to mention SALLY was very very nice and helpful wow when I had questions that I had forgotten to mention amazing thank you too Sally. Thank you all I am one happy and will always be a customer on board!!!! – Mary Frances Wieland

5 star rating
Definitely recommend Red Dog. Especially appreciate the fact that they answer your call and deliver prompt service. We would also highly recommend Jake for his expertise and customer service. – Debbie Huber

5 star rating
Easy to work with very accommodating Professional demeanor, good workmanship. I will continue to have a relationship with these guys. – Gary Crews

5 star rating
My A/C was back up and running the same day I made the call. I just switched to Red Dog. Fantastic. – Randy stradling

5 star rating
The salesman, Ken, was professional, personal, but most important knowledgeable. I had done my own research on the internet and had lots of questions, which he answered expertly. In addition, he wouldn’t let me buy a Heat Pump that was over powered (and more expensive) than necessary for this area of the country (Zone 4). He was very good at laying out the pros and cons of the various units available. I am very comfortable with the Heat Pump and Furnace combination I selected. The installation took place within a week of our first meeting and the installation team was also very professional and gave the personal touch in keeping me posted on status and showing me how to program and use the thermostat at the end of a long installation day for them. Thoroughly satisfied with the entire process on this, my first interaction with Red Dog Cooling, Heating, and Plumbing, who I discovered on the Home Advisor website. – Harry Hallock

5 star rating
They are very responsive, keeping us informed along the way with a great service attitude. – Brian Mcquaid

5 star rating
Great job, with no hassle.
Nice professional crew.
I got a heat pump, heating system and a tankless water heater. – Tom Bieg

5 star rating
Technician who came was very professional and described the issues with the garbage disposal and fixed the problem. Very happy with all of your services and my son is enjoying the Mitsubishi electric ac that was installed. – Robyn Brunetto

5 star rating
Our appointment got moved back from the morning 4 hour window to the afternoon, but it was ok because we understood that the customers who were without heat in the bitter “cold snap” SHOULD take precedent….Jessica called and let us know….because our time window got switched, we had a technician who was new to us….Ross is a great addition to your company! It was the first time he’d been to our home and he was pleasant, professional and thorough. He performed the scheduled checks and maintenance on our units and foot our humidifier back in shape and running again. Thanks Ross! – Beverly Santel

5 star rating
Red Dog has done two significant projects for us: installation of a whole-house water filter and installation of a tankless hot water heater. Both projects were completed quickly and with very high-quality. Communications with Red Dog, before and after the sale, have been excellent. Email inquiries are typically answered in less than an hour. I got 3 proposals for the water filtration system, and Red Dog’s price was competitive, if not the lowest bid. But based on their quality of work and responsiveness, I am 100% satisfied with Red Dog. – William Lock

5 star rating
Very positive experience with Red Dog Cooling, Heating and Plumbing. Received a competitive quote to install a mini-split system, they worked with our schedule, and the installers were experienced and professional. Definitely would hire again for similar work. Highly recommended. – Scott Curit

5 star rating
Red Dog did such a great job on my new furnace installation. Everything was done neatly and in a timely manner. I was extremely pleased with everyone from the office staff to the salesman to the installation crew. I will have Red Dog do all of my future work. – Joe Kirkland

5 star rating
This company is always professional and on time every time they have been to my house. I highly recommend them! – Betty Erickson

5 star rating
I called Red Dog at 8:30 AM and had a newly installed water heater by 3:00 PM. Brian’s work was done promptly, professionally and courteously. His workmanship was excellent. – Blase Gavlick

5 star rating
We converted our water heater over to a propane, tankless system. This was the easiest process and Red Dog was helpful and respectful from the first phone call until the job was completed. The work and quality are unbeatable, in addition to the great prices! They also give a discount to first responders and military which is awesome! We are customers for life and would highly recommend Red Dog!! – Cyndi Manning

5 star rating
did not overcharge or suggest something not needed. Clean, friendly, professional service. Got same day service which I did not expect also. – My rh – Handbook

5 star rating
My experience with Red Dog Cooling Heating & Plumbing was exceptional ! I had a problem with my furnace not heating and the blower fan running all the time. I called Red Dog and they were able to have a technician come out to look at furnace the same day/same morning as my call. With no heat, it was great to have such a quick response. After diag. of furnace, tech. found the heat ex-changer had holes in it. Red Dog ordered the part and installed it, which resolved the concern. Most HVAC repairs should be acceptable. What was exceptional with Red Dog was the exceptional service received such as: 1. My phone calls were always answered quickly. 2. I always received phone calls and texts with updates on arrival times. 3. Tech. was very courteous, answered all my questions and showed me the concerns with the failed part. 4. Tech. contacted me when he was on his way and then followed up with timing on completion of repair so that I could be at the home to provide access when needed (furnace is an outdoor unit). 5. Pricing was fair. Always hard to know how much a furnace repair should cost, but I checked around and Red Dog’s pricing was fair. Overall, I don’t believe I ever had such a quick response with as much follow-up with status’s as I obtained from Red Dog. Red Dog did not charge for added services such as cleaning the burner and adjustments. Tech. said that was all part of his repair of the heat ex-changer, which was very professional. I would recommend Red Dog to anyone. Thank you. – Mark Hayduk

5 star rating
I have used Red Dog cooling and heating several times on both of our homes, they’re fast, reliable and very honest! – Jeff Smith

5 star rating
Red Dog was the 2nd service we called for new AC system. They put in a heat pump/ac unit that works better than our current system. We did not know how inefficient our old system was till we experienced the new one! Professional service from beginning to end. We recommend them. – Sunny Avocado

5 star rating
Quick and reasonably priced. We were very happy with this company. – Francis Smith

5 star rating
Prompt, efficient and trustworthy service! – LJS 302

5 star rating
Very good and knowledgeable. Definitely recommended.. – Alejandro Avina

5 star rating
I recommend this company! They are professional and priced fair. I used them for plumbing and they replaced my air conditioner. – Betsy Johnson

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